Terms and Conditions of Sale

Digital Product – Downloadable PDF

Last updated: 05/01/2026

Thank you for purchasing Window of Joy (“Product”). It is a gift and honor to share this resource with you. These Terms and Conditions (“Terms”) are here to create clarity, mutual understanding, and care as you engage with this digital offering.

By purchasing, downloading, or using this Product, you agree to the following Terms.

1. Heart and Purpose of This Resource

This Product was created to serve as a gentle educational and faith‑centered guide introducing the nervous system, the window of tolerance, and practices that invite greater awareness, safety, and grounded presence.

The reflections, Scripture‑inspired insights, and prayerful practices are offered as invitations, meant to support your personal journey of faith, healing, and growth as you seek God’s peace and wisdom.

2. Digital Delivery

• This Product is delivered electronically as a downloadable PDF.
  
  

• Access is provided after successful payment.
  
  

• No physical materials will be mailed.
  
  

• Please ensure your device supports PDF viewing.

3. A Gentle Clarification About Care

This Product is not medical, mental health, therapeutic, or pastoral counseling.

• It does not diagnose, treat, or promise healing from physical, emotional, or mental health conditions.
  
  

• Faith‑based reflections and prayer prompts are not a substitute for professional care or personal pastoral support.
  
  

• We encourage you to seek licensed healthcare providers, mental health professionals, or trusted pastoral leaders when deeper or individualized care is needed.
  
  

Wisdom often includes knowing when to walk alongside others.

4. Faith‑Centered Content

This Product integrates Christian faith, Scripture‑informed reflection, and spiritual practices.

• All practices are optional and invitational.
  
  

• You are encouraged to engage with discernment, prayer, and self‑compassion.
  
  

• Every person’s faith journey is unique, and outcomes may vary.
  
  

May you feel freedom to take what serves you and gently set aside what does not.

5. Intellectual Property and Use

This Product is lovingly created and protected by copyright.

• Your purchase grants you a personal, non‑transferable license to use the Product for your own individual use.
  
  

• The content may not be copied, shared, distributed, resold, or used for teaching, ministry groups, counseling, coaching, or workshops without written permission.
  
  

Thank you for honoring the time, care, and prayer that went into creating this resource.

6. Refund Policy

Because this is a digital product, all sales are final.

• No refunds or exchanges are available once download access is provided, except where required by law.
  
  

• If you experience technical difficulties accessing the file, please contact steffaniluan@gmail.com, and support will be provided.
  
  

7. Personal Responsibility and Self‑Pacing

By using this Product, you acknowledge that:

• Learning about the nervous system may bring awareness to emotions, memories, or bodily sensations.
  
  

• You are invited to move slowly, pause as needed, and care for yourself with kindness.
  
  

• You may stop engaging with the material at any time if it no longer feels supportive.
  
  

Listening to your body and spirit is an act of wisdom.

8. Limitation of Liability

To the fullest extent permitted by law:

• Steffani Luan is not responsible for any harm, loss, or damages arising from the use or misuse of this Product.
  
  

• No promises or guarantees are made regarding emotional healing, nervous system regulation, or spiritual outcomes.
  
  

This Product is offered as a companion, not a cure.

9. Indemnification

You agree to hold harmless and indemnify the creator and seller of this Product from any claims or liabilities arising from your use of the Product or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of MS, without regard to conflict of law principles.

11. Updates to These Terms

These Terms may be updated from time to time. Changes apply to purchases made after the updated date.

12. Contact

If you have questions or concerns, you are welcome to reach out:

Steffani Luan
Email: steffani@steffaniluan.com